Refund policy

At WALK SHOES, we understand that online shopping can be challenging and we want to make sure you are satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a return and refund policy to help make your experience better.

Return Policy:

We accept returns within 7 days of receiving the item(s). To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at support@walkboard.in. Our team will guide you through the return process and provide you with a return shipping label.

Refund Policy:

Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. If the item is eligible for a refund, we will process the refund within 5-7 business days.

Refunds will be issued in the original form of payment. If you paid by credit or debit card, the refund will be processed to the card used at the time of purchase.

In case of any discrepancies or defects in the item, please contact us within 3 days of receiving the item. We will do our best to resolve the issue as soon as possible.

Exceptions:

The following items cannot be returned or refunded:-

• Custom made or personalized items
• Items marked as final sale
• Items that have been damaged after delivery
• Items that have been worn or used

Disclaimer:

Please note that color variations and minor design differences are not considered as defects. The color of the products on our website may vary due to lighting, screen resolution, and other factors.

This returns and refund policy is subject to change without notice. If you have any questions or concerns, please do not hesitate to contact us.